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Effective date: 14 July 2026 · Last reviewed: 9 August 2026
LifeLearn (lifelearn.co.uk) is a trading name of Spodge Ltd, registered in England & Wales (Company Reg. No. 17339371). Registered office: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom. Contact: hello@lifelearn.co.uk.
LifeLearn is operated by Spodge Ltd, a private limited company. LifeLearn Foundation CIC (company no. 17341763) is a separate community interest company established to widen access to opportunities for home-educated children. Spodge Ltd intends to support the Foundation as LifeLearn grows. The Foundation is not a party to these Terms and does not operate the Platform.
These Terms govern your use of the LifeLearn website, community, directory, dashboards, journal, Library guides and Member Offers board (together, “the Platform”). By creating an account or using the Platform you agree to these Terms, our Community Rules, Privacy Policy, Cookie Policy and — if you list a business — our Provider Terms.
LifeLearn community accounts are only available to users aged 18 or over. The community is not designed for, directed at, or open to children or young people under 18. Users under 18 must not create accounts, access community features, post content, send messages, contact providers, or use another person’s account.
LifeLearn is a parent and provider community. Community accounts are for parents, carers and independent providers aged 18 or over. This age limit exists because the community is designed for adults arranging learning opportunities, discussing home education, managing provider contact and making decisions on behalf of children.
By registering, you confirm you are 18 or over. We may suspend or close any account we reasonably believe belongs to, or is being used by, someone under 18.
Payments are processed by Stripe. We do not store your card details. Subscriptions renew automatically until cancelled; you can cancel at any time from your account and access continues to the end of the paid period. Prices are shown in GBP and include VAT where applicable. Statutory consumer rights, including the 14-day cooling-off right under the Consumer Contracts Regulations 2013, are unaffected; if you begin using paid digital content immediately, you acknowledge the cooling-off right may be lost once the service is fully performed.
This clause covers membership subscriptions, which you buy from LifeLearn. Payments for sessions run by providers work differently and are covered in clause 6.
This clause was added on 9 August 2026 and takes effect on 23 August 2026, in line with the notice period in clause 10.
Some providers charge for their sessions. This clause explains who you are buying from, how the payment works, and who to go to if something goes wrong. It applies to session bookings only — membership subscriptions are covered by clause 4.
When you book a paid session, your contract is with the provider running that session, not with LifeLearn. They set the price, decide what the session includes, run it on the day, and are responsible for it. The provider’s name is shown on the listing, at checkout and on your confirmation.
LifeLearn provides the software you use to find and book the session. That is the whole of our role in your booking.
Payments for sessions are handled by Stripe, a regulated payment provider. Your payment goes directly from you into the provider’s own Stripe account.
Nothing in this clause affects your statutory rights as a consumer, including any right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where those Regulations give you a right that is more generous than a provider’s own policy, the law applies.
If a session is not as described, does not take place, or is not carried out with reasonable care and skill, your rights are against the provider under the Consumer Rights Act 2015 and the rest of consumer law.
Tell us anyway, using our Reporting and Complaints Policy. We want to know when a provider lets a family down, and we may suspend or remove a provider or their listings. We cannot compel a provider to refund you and we do not underwrite their obligations to you.
If you paid by card and cannot resolve matters with the provider, your card issuer’s chargeback process is available to you. A chargeback is decided between you, your bank and the provider. LifeLearn is not a party to it.
When you post in the community, submit a review, listing, offer or journal entry, you keep ownership of your content and grant us a non-exclusive, worldwide, royalty-free licence to host, display, reproduce and adapt it as needed to operate and promote the Platform. Journal content is private to your account and is not displayed publicly; the licence for journal content covers hosting and operation only.
You are responsible for your content. Do not post anything unlawful, defamatory, infringing, or in breach of the Community Rules.
You must not: attempt to access other users’ accounts or data; scrape, harvest or bulk-download Platform content or member data; upload malware; misuse the REST API; circumvent membership gating; use the Platform to advertise outside the routes provided (directory listings and the Member Offers board); or use the Platform in connection with any contact with, or targeting of, under-18s.
The LifeLearn name, wordmark, site design, guides, narration audio and software are owned by or licensed to Spodge Ltd. You may view and print guides for personal, non-commercial use. Nothing else may be copied, republished or commercially exploited without written permission.
The Platform is provided “as available”. We may modify, suspend or withdraw features, and we may update these Terms. Material changes will be notified by email or site notice at least 14 days before taking effect; continued use after that date is acceptance.
Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or anything else that cannot lawfully be excluded. Subject to that: we are not liable for the acts or omissions of providers or other users; for losses arising from arrangements made off-platform; for loss of profit or business; or for indirect losses. Our total liability to you in any 12-month period is limited to the greater of £100 and the amounts you paid us in that period.
These Terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction (if you live in Scotland or Northern Ireland you may also bring proceedings there). If any clause is found unenforceable, the rest remain in force. Complaints: see our Reporting and Complaints Policy, or contact hello@lifelearn.co.uk.
Effective date: 14 July 2026 · Last reviewed: 11 July 2026
The data controller is Spodge Ltd, trading as LifeLearn, registered in England & Wales (Company Reg. No. 17339371), registered office 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom. Contact for anything in this policy: hello@lifelearn.co.uk.
LifeLearn is operated by Spodge Ltd, a private limited company. LifeLearn Foundation CIC (company no. 17341763) is a separate community interest company established to widen access to opportunities for home-educated children. Spodge Ltd intends to support the Foundation as LifeLearn grows. The Foundation is a separate data controller and has no access to LifeLearn member data.
We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
LifeLearn accounts are only for adults aged 18 or over. We do not knowingly collect personal data from under-18s as account holders, and no part of the service is directed at children. Information about children appears on the platform in only one way: parents and carers may record their own children’s learning in the private journal (see section 4).
Account data — name, email address, password (hashed), your confirmation that you are 18 or over (we do not collect date of birth), membership tier.
Profile and community data — anything you choose to add to your profile, and content you post: activity, groups, forums, messages, reviews, offers.
Journal data — learning goals, progress updates and notes you record, which may include your children’s first names and learning information. Journal data is private to your account and is not published.
Provider data — business details, listing content, badge declarations you make, and any supporting evidence you choose to show us if we ask (we record the fact and outcome of a check, not document copies).
Directory (seeded) data — publicly available business contact information for UK providers, collected to build the directory (see section 6).
Payment data — handled by Stripe; we receive subscription status and transaction references, never card numbers.
Technical data — IP address, device/browser information, pages visited, login events; and, with your consent, first-party analytics data (see Cookie Policy).
The journal is a private record-keeping tool for parents. You control what you enter; we recommend using first names only. This information is stored securely, never sold, never used for advertising, never shown to other users, and is deleted when you delete the entry or your account. We process it because you ask us to provide the journal service (contract) and, for safeguards around it, our legitimate interest in running a safe platform.
| Purpose | Lawful basis |
|---|---|
| Providing accounts, community, journal, dashboards, listings | Contract |
| Taking payment, tax and accounting records | Contract; legal obligation |
| Provider declaration badges and evidence spot-checks | Legitimate interests (trust and safety) |
| Moderation, safeguarding, complying with the Online Safety Act 2023 | Legal obligation; legitimate interests |
| Service emails (receipts, notices, security) | Contract |
| Marketing emails | Consent — unsubscribe any time |
| Analytics | Consent (via the cookie banner) |
| Seeded directory listings | Legitimate interests (see section 6) |
We list publicly available business information (business name, address, publicly listed contact details, services) so families can find local provision. Our lawful basis is legitimate interests: this is business contact data, already public, used for its published purpose. You can claim, correct or remove your listing at any time by emailing hello@lifelearn.co.uk — we action removals promptly and this is highlighted in our first contact with you.
We do not sell personal data. We may disclose data where the law requires — including to law enforcement or statutory safeguarding agencies where there is risk to a child.
Where a processor transfers data outside the UK, transfers are protected by UK adequacy regulations or the ICO’s International Data Transfer Agreement / Addendum.
You have the right to access, rectify, erase, restrict, object, and port your data, and to withdraw consent at any time where consent is the basis. Email hello@lifelearn.co.uk; we respond within one month. You can complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113), though we would welcome the chance to resolve it first.
TLS everywhere, hashed passwords, role-restricted admin access, UK hosting (London), premium-gated REST routes with nonce protection, and regular review of access. No system is perfectly secure; we will notify you and the ICO of any breach as the law requires.
We will post updates here and email account holders about material changes before they take effect.